Healoonow隐私政策

Healoonow privacy policy

介绍
introduce

我们的隐私政策适用于Healoonow网站，移动应用程序和TCMG, Inc提供的有关服务（统称为应用程序）。该隐私政策描述了我们在您使用本网站和各种移动应用程序的服务时，如何收集，使用和披露您和/或您的信息。本网站和各种移动应用程序将收集和传输有关您的个人，医疗和健康相关信息。使用本网站和各种移动应用程序，即表示您同意我们可以收集并使用本网站和各种移动应用程序隐私政策中描述的个人信息和其他信息。如果您不同意，请不要出于任何目的使用本网站和各种移动应用程序。

Our privacy policy applies to Healoonow website, mobile application and related services provided by TCMG, Inc. (collectively referred to as applications). This privacy policy describes how we collect, use and disclose you and / or your information when you use the applications. The applications will collect and transmit personal, medical and health related information about you. By using the applications, you agree that we may collect and use the personal and other information described in the application privacy policies. If you do not agree, please do not use the applications for any purpose.

定义
Definition

该隐私政策中的“个人信息”指的是您可以识别的个人基本信息（比如姓名，年龄，性别，出生日期，身高电子邮件地址，个人身体基本信息和地址等），个人健康相关信息（比如过往健康史，药物过敏史，相关医学检测影响报告和健康问题描述等）以及与此类信息相关的任何其他非公开信息。该隐私政策中的“不可识别信息”指的是不主观也不会用于识别个人信息的信息。

"Personal information" in this privacy policy refers to basic personal information that you can identify (such as name, age, gender, date of birth, height email address, basic physical information and address, etc.), and personal health-related information (such as Past health history, history of drug allergies, related medical test impact reports and descriptions of health issues, etc.) and any other non-public information related to such information. "Unidentifiable information" in this privacy policy refers to information that is not subjective or used to identify personal information.

收集和使用的个人信息
Personal information collected and used

我们或我们的第三方供应商（包括但不限于承包商，服务提供商以及受合同义务约束的个人信息保密的第三方）可能会收集以下一些信息：您的姓名，年龄，性别，身高，体重，电子邮件地址，用户名，密码和其他注册信息。您向我们提供的健康信息可能有：健康史，健康状况和医学影像报告资料以及其他健康相关信息。由您提供或通过本网站和各种移动应用程序提供咨询保健专业人员准备或获得的健康信息，如咨询和服务笺记录，咨询和检查记录以及其他健康相关信息。您向我们提供的支付信息，比如Paypal账户信息或信用卡信息，或我们代表您从健康计划，雇主或其他医疗保健福利提供商处收到的信息。
We or our third-party suppliers (including but not limited to contractors, service providers, and third parties whose personal information is subject to contractual obligations) may collect the following information: Your name, age, gender, height, weight , email address, username, password and other registration information. The health information you provide us may include: health history, health status and medical imaging reports, and other health-related information. Health information, such as consultation and service note records, consultation and examination records, and other health-related information, provided by you or provided through the applications for consultation with health professionals. Payment information you provide to us, such as Paypal account information or credit card information, or information we receive on your behalf from a health plan, employer, or other healthcare benefit provider.
我们或我们的第三方供应商（包括但不限于承包商，服务提供商以及受合同义务约束的个人信息保密的第三方）可能出于以下目的使用您的个人信息：
We or our third party suppliers (including but not limited to contractors, service providers and third parties subject to the confidentiality of personal information subject to contractual obligations) may use your personal information for the following purposes:
为您提供服务。
To serve you.
通过内部评估和类似活动来提高服务质量。
Improve service quality through internal assessment and similar activities
根据内部需求所进行的研究，数据统计和其它相关统计工作
Research, data statistics and other relevant statistical work based on internal needs
管理不可识别信息（比如与服务使用相关的汇总统计信息）。
Manage unrecognized information (such as summary statistics related to service usage).
在网站和各种移动应用程序更新或升级时通知您。
Notify you when websites and various APP update or upgrade.
向您推广网站和各种移动应用程序服务。
Promote website and various mobile application services to you.
为了满足您向我们提供个人信息的任何其他目的。
For any other purpose for which you provide us with personal information.
对于您授权我们的任何其他目的。
For any other purpose you authorize us.
我们还可能会披露我们收集或您提供的个人信息：
We may also disclose personal information we collect or you provide:
我们的子公司和相关附属公司。
Our subsidiaries and related subsidiaries.
配合联邦、州和地方法律的相关要求。
Comply with federal, state and local laws.
协助政府相关部门，如国家安全，卫生部门的相关要求。
Assist relevant government departments, such as national security and health departments.
用于保护您的安全或他人安全，保护我们的权利，调查欺诈或回应政府需求所必需的其它目的。
Other purposes necessary to protect your safety or the safety of others, protect our rights, investigate fraud or respond to government needs.
对于买方或其他继承人，在合并，剥离，重组，解散或其他销售或转让部分或全部转让TCMG, Inc的资产时，无论是继续经营还是破产，清算或类似程序的一部分，本网站和各种移动应用程序管理和使用的个人信息属于转移资产的一部分。
For the buyer or other heirs, this website is part of the merger, divestiture, reorganization, dissolution or other sale or transfer of part or all of the assets of TCMG, Inc., whether it continues to operate or is in bankruptcy, liquidation or similar procedures And personal information managed and used by the applications are part of the transferred assets 用于我们在您提供信息时披露的任何其他目的。
For any other purpose that we disclose when you provide information.

收集和使用的不可识别信息
Unrecognized information collected and used

我们和我们的第三方供应商可能会收集不可识别的信息，这些信息会在您浏览或以其他方式访问网站时自动收集。我们可以通过跟踪或要求第三方供应商跟踪您的点击流活动来收集此类信息，此类信息通过使用“cookie”技术或通过跟踪互联网协议（IP）地址与用户ID无关，具体包括但不限于以下信息：
We and our third-party suppliers may collect unrecognized information, which will be collected automatically when you browse or otherwise visit the website. We can collect such information by tracking or requiring third-party suppliers to track your click stream activity. Such information is irrelevant to user ID by using "cookie" technology or by tracking Internet Protocol (IP) address, including but not limited to the following information:
IP地址
IP address
计算机和移动设备类型
Computer and mobile device types
地理位置
geographical position
Internet浏览器类型
Internet browser type
操作系统
operating system
互联网服务提供商
Internet service provider
访问时间
Access time
我们和第三方供应商可能会将上述收集的不可识别信息用于包括但不限于以下目的：
We and third party suppliers may use the above collected unidentifiable information for the following purposes, including but not limited to:
使用您的地理位置提供不同时差的预约服务，使用地理位置就近匹配第三方供应相关服务。
Use your geographical location to provide different time difference booking services, and use the geographical location to match the third-party supply services nearby.
使用上述信息来优化我们的网站和各种移动应用程序服务体验。
Use this information to optimize our website and various mobile application service experiences.
定位网站和各种移动应用程序使用过程中出现的问题区域，识别系统性能。
Locate problem areas in the use of websites and various APP, and identify system performance.

个人信息的安全
Security of Your Personal Information

Healoonow承诺保护用户个人健康信息的安全。我们运用多项安全科学技术与程序来保护用户的个人信息，以避免遭到未经授权的存取、使用、或泄露。我们所有关于用户健康敏感信息皆通过128位元编码加密的TLS1.2频道来进行传输，所有我们受保护的用户基本信息以及健康信息（以下简称“PHI”），皆通过64位原编码加密的高级加密标准（DES）和128位元编码加密的高级加密标准（AES）来进行储存。
Healoonow is committed to protecting the security of users’ personal and health information. We use a variety of security technologies and procedures to help protect users’ personal information from unauthorized access, use, or disclosure. All of our communications and medical data are transported over a secure 128-bit encrypted TLS 1.2 channel. All of our personal and medical data, and Protected Health Information (PHI) is stored and encrypted with both 64-bit Advanced Encryption Standard (DES) and 128-bit Advanced Encryption Standard (AES).

用户对其PHI拥有的权利
Users’ Rights Regarding Their Protected Health Information (PHI)

用户对于其PHI，拥有下列权利
Users have certain rights regarding their PHI:
·修改PHI的权利：若用户认为其PHI不完整或不准确，该用户有权要求Healoonow传递更正该错误。
Right to Amend PHI: If a user feels that their PHI is incomplete or inaccurate, then they have the right to request that MORE Health amend that error.
·存取PHI的权利：用户有权存取其PHI或要求复印件。所有复印件必须以书面的形式。依据用户所要求的信息，我们将酌收用户合理的复印及邮寄所产生的费用，我们将在这些费用产生之前通知该用户。
Right to Access PHI: Users have the right to access their PHI and request copies of their PHI. All requests for copies must be made in writing. We may charge a reasonable fee for the costs of copying and mailing users’ requested information, and we will inform each user of the cost prior to incurring any costs.
·要求披露记录的权利：用户有权要求其PHI披露对象记录的权利。此项记录须以书面的形式，并且须标明用户所要求记录的时段，该时段以不超过6年为限。每个用户每12个月有权要求一份免费的记录，在该时段内要求额外记录的，用户必须负担所相应的合理花费，我们将在这些费用产生之前通知该用户。
Right to Accounting of Disclosures: Users have the right to request an accounting of to whom Healoonow has disclosed their PHI. This writing must be made in writing, and must specify the time period within which the user wants an accounting. The time period may not be more than 6 years. Each user is entitled to one free accounting per 12-month period, and each additional request for an accounting within that time period shall bear a reasonable cost, and we will inform each user of the cost prior to incurring any costs.
·要求限制使用或存取其PHI的权利：用户有权限制Healoonow传递如何使用或披露其PHI。该项要求须以书面的形式，并且应知会Healoonow传递将被限制的信息、使用的限制或是披露的限制、或是对两者皆限制、以及限制的对象。
Right to Request Restrictions on Use and Disclosure of PHI: Users have the right to restrict or limit how Healoonow uses or discloses your PHI. A request must be made in writing, and must inform Healoonow which information is to be limited, whether use or disclosure or both should be limited, and to whom the restrictions apply.
·接受秘密通信的权利：如果Healoonow传递的一般通信频道将威胁用户的资料安全，用户有权要求Healoonow传递以特定方式传递信息。该项要求须以书面的形式，并且注明该通信方式将威胁其信息的一部或全部的安全性。
Right to Receive Confidential Communications: Users have the right to request that Healoonow deliver communications in a certain way if Healoonow’s normal communications channels could endanger the user. This request must be made in writing and must state whether all or part of the communication could endanger the user.
·纸本复印本声明的权利：用户有权随时要求一份本声明的纸本复印件。用户必须负担所相应的合理花费，我们将在这些费用产生之前通知该用户。
Right to a Paper Copy of this Policy: Users have the right to request a paper copy of this privacy policy at any time. We may charge a reasonable fee for the costs of copying and mailing users’ requested information, and we will inform each user of the cost prior to incurring any costs.
Users may exercise their rights by contacting us at:contactus@healoonow.com

使用Cookies
Use cookies

我们使用Cookies是为了帮助您流畅地浏览网站，获得更好地使用体验；您可以通过更改浏览器选项来选择停止接受Cookie或在访问网站时选择在是否要接受Cookie之前提示您。不过，我们需要提醒您，如果您不接受Cookie，可能无法保持登录本网站或各种移动应用程序。我们目前不接受我们网站或各种移动应用程序所有部分的“不跟踪”请求。
We use cookies to help you navigate the website smoothly and get a better experience; you can choose to stop accepting cookies by changing your browser options or to prompt you before you want to accept cookies when visiting the website. However, we need to remind you that if you do not accept cookies, you may not be able to stay logged into this website or various APP. We currently do not accept no tracking requests for all parts of our website or various APP.

隐私的安全性
Security of privacy

我们的网站和各种移动应用程序在提供功能性服务时只对我们的会员开放，我们要求会员注册和登录，并受密码保护（“注册账户”）。站点的受密码保护的部分称为安全门户。安全门户包含会员的个人信息。因此，在安全门户网站和各种移动应用程序上，必须能够将会员的活动与其身份相关联，所以，我们需要收集有关会员的可识别信息。这包括访问的页面和所需要的服务。
Our website and various APP are only open to our members when providing functional services. We require members to register and log in and be password protected ("register account"). The password protected part of a site is called a secure portal. The security portal contains the member's personal information. Therefore, on the security portal and various APP, we must be able to associate the activities of members with their identities, so we need to collect identifiable information about members. This includes the pages you visit and the services you need.
我们知道没有任何网站可以保证绝对的安全，但是我们坚信有关您和您的健康信息是个人的。我们将努力保持您的健康信息的机密性。我们不断寻求通过物理，管理和技术手段保护这些信息，以帮助保护您根据适用法律要求通过安全门户网站收集的PHI，并遵守适用的联邦和州指南，虽然我们无法保证不会丢失，误用或更改数据，但我们使用行业标准（比如SSL技术）来帮助防止此类事件发生。在安全门户网站上，您的浏览器和我们系统之间传递的信息使用SSL技术进行加密，以便在您和我们的网站之间建立受保护的连接，以确保机密性。
We know that no website can guarantee absolute safety, but we firmly believe that the information about you and your health is personal. We will strive to keep your health information confidential. We constantly seek to protect this information through physical, administrative, and technical means to help protect Phi that you collect through a secure portal in accordance with applicable legal requirements and comply with applicable federal and state guidelines. Although we cannot guarantee that data will not be lost, misused, or changed, we use industry standards (such as SSL Technology) to help prevent such incidents. On the secure portal, the information between your browser and our system is encrypted using SSL technology to establish a protected connection between you and our website to ensure confidentiality.
我们的数据中心具有物理和电子安全性。我们的服务器通过使用防火墙和加密技术在Internet后面被保护。所有数据都以加密格式存储和传输，符合或超过州和联邦法律规定的标准，没有数据传输给无权访问此类信息的用户。
Our data center has physical and electronic security. Our servers are protected behind the Internet by using firewalls and encryption technology. All data is stored and transmitted in an encrypted format that meets or exceeds the standards set by state and federal laws, and no data is transmitted to users who do not have access to such information.
您通过我们网站和各种移动应用程序提交的所有信息和数据都存储在位于美国的安全服务器上。
All information and data you submit through our website and various APP are stored on a secure server in the United States.

移动应用
Mobile application

我们通过移动设备上的软件应用程序提供相关服务。我们将收集有关您移动设备和计算机上的其它非个人信息，包括如何使用应用程序以及有关您使用的设备或计算机类型的信息，位置数据以及有关您使用该应用程序的其他信息。我们使用收集的信息来分析和改善会员使用应用程序的体验，并以其他方式与会员就服务进行沟通。此外，我们会不时跟踪您的位置并发送推送通知，以便向您了解服务以及您作为会员可以使用的服务。如果您不再希望接收此类通信，可以在设备级别将其关闭。
Provide related services through software applications on mobile devices. We will collect other non personal information about your mobile device and computer, including how to use the application, information about the type of device or computer you use, location data, and other information about your use of the application. We use the information collected to analyze and improve members' experience of using the app, and communicate with members about services in other ways. In addition, we will track your location and send push notifications from time to time to let you know about the service and what you can use as a member. If you no longer want to receive such communication, you can turn it off at the device level.

隐私政策的修改
Modification of privacy policy

我们可能会在将来更新或修改本隐私政策，并在网站和各种移动应用程序上进行发布更新，在发生此类更新通知后继续使用我们的服务将表明您对此类修改或更新的确认，并同意受此类修改或更新的条款及相关约定约束。使用本网站和各种移动应用程序，即表示您同意我们收集，使用和处理本网站隐私政策中所述的个人信息和其他数据，无论是本版本隐私政策或是未来的更新版。如果您对我们的隐私政策有任何问题或疑虑，或要举报违规行为，请发送电子邮件至contactus@healoonow.com与我们联系。
We may update or modify this Privacy Policy in the future, and publish updates on the website and various APP. If you continue to use our services after such update notice, it will indicate your confirmation of such modification or update, and agree to be bound by such modified or updated terms and relevant agreements. By using this website and various APP, you agree that we collect, use and process personal information and other data described in the privacy policy of this website, whether this version of the privacy policy or a future update. If you have any questions or concerns about our privacy policy or want to report violations, please contact us at contactus@healoonow.com.